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Can you trust Sumitomo Mitsui Bank


By Ben Harar (2010)

Well, my personal opinion is: rather not.

Take a look at my case.

I am a journalist and writer. I publish on the Internet. Readers, not all but enough to provide a living for me, pay to subscribe to my sites to read my articles.

They pay by credit card, through a payment processor. The bank that used to clear payments by credit card is Manufacturers Bank in California.

Manufacturers Bank belongs to the Sumitomo Mitsui Banking Corporation. This bank, Manufacturers Bank, also cleared credit card payments for a good number of matrix or pyramiding schemes, also via the Ginix payment processor.

Now they are in trouble. It's well-known that this kind of matrix or pyramiding schemes sooner or later collapse, with a large number of very angry consumers.

I have nothing to do with these matrix or pyramiding schemes. Nothing. But because Manufacturers Bank have trouble, they just freeze the money they collected on my behalf from readers who subscribed to my domains.

It's something between 5,000 and 10,000 US dollars. That they froze the money they cleared on my behalf, isn't all. I thought, this sure could be clarified. But I'm in Southeast Asia. Never mind, I thought. In today's Internet and email age, communication across continents is a matter of everyday life.

Not for the folks at Manufacturers Bank or Sumitomo Mitsui Banking Corporation.

The website of Manufactuers Bank is www.manubank.com. They have an email address, just one: info@manubank.com.

But, guess what: they don't use it. I sent them polite inquiries twice, but never received a reply.

They also don't have an email contact form, which is amateurish.

OK, I thought I try it one step up. As Manufacturers Bank is owned by Sumitomo Mitsui Banking Corporation, I checked their site. Actually, they have two:
http://www.smbc.co.jp/global/
http://www.smbcgroup.com

Go and look for an email address. There is none. No web contact form, no email address.

It's obvious. They take people's money, and after that, they don't want to be disturbed.

Too many complaints? Send them to me. I'll include them here on my site, free of charge.

Because it's not proper that a large bank, and their subsidies, don't want to hear or read comments from people whose money they hold.

My email address: Unlike the Sumitomo Mitsui Banking Corporation, I'm not afraid to publish it.


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Copyright Ben Harar